Blog

Are your Line Managers Equipped?

Liz Chiva

Hallidays HR Director
14/02/2022

With the recent shift to more hybrid working practices, it is more important than ever to make sure that your line managers have the relevant skills to manage your teams effectively.

The role of a line manager is a tricky one. They need to be able to supervise and organise workload, but they also need to act in a way which is motivating and engaging whilst also being legally compliant. To protect your business from risk.

Perhaps you have some managers that have been with your business a while and could do with a fresher? Or maybe you have some newly promoted managers?

Often, people get promoted to manager roles because of their technical capability, but they lack the exposure, knowledge and skills to make a successful transition to management. We spend months, and sometimes years, being trained and educated to fulfil our roles as technical experts but very few newly promoted managers get specific management training.

Whatever your situation, we can help!

At Hallidays HR, we believe that giving existing and newly appointed managers the tools to do the job at the outset is paramount to success as a manager and sustained high performance for your business.

Sounds sensible but how can you be sure that all your managers:

  • Are having the right type of conversations with your employees?
  • Are stretching your employees to their full potential?
  • Are developing the skills your employees need to take their career to the next level?

Quite possibly, the answer to all these questions is that you can’t.

So, what’s the solution?

Through working with a number of clients on exactly this issue, we have developed an approach to close this gap.

Step one

We will help you to identify what good line management looks like in your business, taking into account your management structure, existing policies and procedures and the skills and behaviours of everyone.

Step two

We will design bespoke training sessions, either hourly, half a day or a full day (whatever works best for you) to cover all areas identified in step one. We will ensure that the sessions are tailored to your business, are engaging and that your managers get the best out of them.

Step three

We will deliver the sessions, either on-site or at our offices in person (restrictions permitting). We will test their knowledge throughout and ensure that they can apply the learning in practice.

What topics are on offer?

Whilst this list is not exhaustive, and we can create any bespoke sessions you like, some of the areas we have helped our clients in are as follows:

  • Attendance Management;
  • Building effective relationships;
  • Communication;
  • Team building;
  • Conflict management and resolution;
  • Equality, diversity and inclusion;
  • Grievance;
  • How to handle difficult conversations;
  • Mental health and wellbeing;
  • Performance management; and

Benefits of investing in management skills training

Managers have the most contact with employees, who are critical to execute the day-to-day operation of your business. Therefore, they need to receive ample training. One could argue that management training for middle managers is even more crucial than training for senior leaders.

Middle managers are the critical pieces who keep your company organised and functioning well. Neglecting this level of the company often creates critical break downs, which are often not noticed until they become significant issues.

Consider these benefits for the whole of the company when you set aside part of the budget for line management training:

  • A manager who knows how to properly communicate direction and assign tasks helps employees to be more productive, with less need for overbearing micromanagement;
  • Good communication leads to happier, more motivated employees, especially when managers develop a habit of recognising and appreciating employee achievements;
  • A skilled manager knows how best to prioritise tasks — time management and organisational skills will lead to improved efficiency;
  • Managers who know how to evaluate an employee's performance, can offer encouragement and advice. They can also see where employees can best be utilised, to fill any gaps;
  • Managers who receive the same training will “speak the same language” providing consistent management throughout your business;
  • Managers who receive training early on will get comfortable and confident with baseline management skills. Having these basic skills can result in significant cost savings for your company;
  • The top reason employees leave a company is their direct manager. Having good managers with proper skillsets can have a significant impact on turnover and retention; and
  • Good managers know how to motivate employees. This can have a big impact on productivity.

Overall, offering management training early on in a new manager's career garners a solid, strong return on investment for the whole company.

Don’t believe us! Read what one of our clients had to say:

“Hallidays HR have been invaluable! They guided us through designing the training and we had incredibly positive feedback from the participants. We’re already reaping the benefits with our management teams working together, communicating more, with a heightened awareness of the business and improved working practices.” RVA Surveyors Limited

How Hallidays HR can help

If you would like to discuss any of the above in more detail, then please do not hesitate to contact us on 0161 476 8276 or email hr@hallidays.co.uk.

Alternatively, take a look at our website: https://hallidays-hr.co.uk/

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