The situation beforehand

They wanted to grow the business in the way that was right for them, focusing on providing a high-quality service to their ideal clients.

‘Growing through Marketing’ highlighted how the business, including their website & marketing materials could be rebranded to more effectively communicate their benefits.

They also identified the need for the right team to be in place to build strong relationships with their clients.

‘Systems for Growth’ helped them decide to invest in upgrading software and putting systems in place for the team.

The success we've achieved

By identifying their benefits and redefining their target market the business is focusing on attracting and building relationships with their ideal clients.

With their new branding and marketing, they are providing a clear and consistent message and growing the business by attracting their ideal customers.

DISC profiling strengthened leadership and communication. With the right structure and team in place, training will ensure a high-quality service for customers.

An action plan for systems will further enhance efficiency, customer experience and team happiness.