The situation beforehand

Designers by profession, they found running the business and managing a rapidly expanding team a new challenge.

Leading, motivating and developing their growing team was important to them but they lacked the experience and confidence to do this.

Instances of low level conflict and poor communication in some parts of the business was becoming a concern and undermining team performance.

Some examples of poor recruitment decisions undermined their confidence and had a negative impact on the team and business.

The success we've achieved

DISC profiling helped identify the team members’ natural behavioural strengths and the areas where they need support.

Karen and Claire now have an understanding of their own leadership styles and how to get the best from each team member leading to improved communications and productivity.

DISC highlighted their ‘rising stars’ and those with the potential for advancement within the company.

Recruitment decisions are now informed by DISC profiling, ensuring their recruits are a great match for their business and that they quickly become productive.