With new branding, better systems and an empowered team they have succeeded in growing the business. Alongside this, the happiness of their team and their customers have soared.
Their hard work has been praised by Ofsted, with an inspector recent commending them for the ‘buzzing’ environment they have created.
“With my background in teaching, this was the first time I’ve led and motivated a team to transform a business. Business AM provided the focus and techniques for me to reflect upon and take targeted action. It’s been hard work but so rewarding to create a confident team, happy customers and a thriving business.”